Club Steward · Golf & country club management softwareAll Club Steward features, app by app.
Everything Club Steward does for a multi-club golf and country club operation, in detail: every app and what it includes, the real screens, roles and security, accounting, and how a portfolio rolls out club by club.
Start with the core, Membership Sales and the Members App, then add the modules each club needs. Every module switches on or off per club.
Add-on
Website & Marketing
A branded microsite for every club from one system, 39 content blocks and 17 templates, a new-club wizard, and a six-step online join with e-signature and payment.
Journeys with triggers, waits and branches, sent by email, push and the member inbox
Email in each club's own brand, with every email kept on the person's record
Revenue credited back to the campaigns that earned it
Surveys after a visit, with the answers on the member's record
Fundraising: donations, pledges, recurring gifts and gift batches
Text campaigns through the club's own texting account
Add-on
HR
Hire, onboard, schedule and pay staff without a second system.
AI-ranked applicants, scored with names hidden
Time clock with face check, timesheets, tip pools and commissions
I-9 and new-hire onboarding on the phone, plus background checks
Shifts by place, each person's week on their phone, and time-off requests
Labor-cost what-if before the schedule is published
Every payroll dollar posted to the books, with the payroll provider's file each period
Core
Membership Sales
Shared lead pool with SLA escalation, pipeline by stage and a tour board, with onboarding the moment they pay.
One dialog builds the whole sale: plan, household, add-ons and joining fee
E-signed contracts and waivers in one signing, with payment blocked until signed
Plan changes signed as amendments, with the fee difference worked out
Payment plans and financing with a soft credit check
One next step on every record, reassigned when someone leaves
Retention and upsell lists: members likely to cancel, or running out of benefits
Core
Members App
A per-club installable app in the club's own brand, with benefits remaining, bills and bookings.
Member card with QR code, ready for Apple and Google Wallet
Book tee times, classes, sessions, dining and events, in one list for the whole household
Push alerts for bookings, day-before reminders, statements and club news
Calendar invites, and changing a booking without calling the club
Club wallet credit that pays anywhere in the club, and gift cards
Refer a friend, with a reward the club sets
Add-on
Tee-Times
Rate grids, booking windows by tier, member allowances live while booking, the cart fleet and revenue per available tee time.
Waitlist, standing tee times and a fair weekend lottery
Starter, ranger and bag-room screens, with pace of play
Rain checks and no-show rules applied on their own
Turn-stand ordering and the weather on the sheet
Group scorecard in the member app
Courts, classes, lessons and kids-club check-in on the same booking rules
Handicap and tournament-software sync, and an agronomy log
Add-on
Events & Catering
Inquiry to invoice: room holds, instant online quotes, a host planning portal and the captain's phone on the night.
AI floor-plan scan of each room
Banquet event orders, proposals, guest lists, RSVPs and seating charts
One catalog of packages and menus for every club, each club free to set its own price
Booked-but-unpaid dates released after one reminder, with the team told
Kitchen recipes, counts and purchasing
Vendor portal
Add-on
Point of Sale
A register for every outlet (shop, dining, tee desk), charged to the member's account and on their statement the moment it's made.
Card, cash and member-account payments, member pricing and promo codes
Barcode and iPad-camera scanning, label printing
Kitchen and bar screens with course hold-and-fire
Dining keeps selling offline on cash and member account
Gift cards, special orders and a credit book
Stock as a ledger, cost by FIFO or LIFO, and profit by item
Close-out with cash counts; receipts by print or email; returns and refunds
Add-on
e-Commerce
An online pro shop with member prices and pre-orders waiting on the member's cart at tee time, with inventory tracked across clubs.
Add-on
Subscription Billing & Dues
Autopay, prorated first periods, step-up promotional dues, retries that never charge twice, and a compliant credit-only card fee.
Card and bank (ACH) payments
Statements with finance charges and food & beverage minimums
Declined payments retried on a schedule, with card-expiry warnings
Split-payment refunds and refunds on cancellation
Card fee set per card brand
Add-on
Member Service with Chatbot
Live chat and cases with an owner and an answer-by time.
AI assistant that answers first, with the member's own dues, bookings and balance, then hands off to a person
AI sorts and routes new inquiries
Chat on the club website and member portal; a visitor's chat becomes a lead
Two-way texting with members on one thread per person (Unified SMS)
Staff phone alerts for anything that needs action, including a member arriving
Report a Problem with a step recording, and every failure at every club caught automatically
Add-on
Accounting Suite
Each club keeps its own books, fed by the club's own transactions, with financial statements per club or consolidated.
General ledger, payables and receivables, per club or consolidated
Bank reconciliation with payout matching
Budgets, period close and financial statements
Purchasing with approval limits and three-way match
13-week cash forecast, debt, leases and the fixed-asset register
Coming soon
Property Management
Club-owned residences and commercial space managed alongside the club, on the same member and billing records.
Also included: multi-club rollups by region, a report builder with scheduled reports, guided step-by-step workflows on every record, a plain-words explainer for every permission, person merge with a preview, an audit trail on every record, and Microsoft sign-in.
Active AI
AI that does the work, not a chat window bolted on.
The assistant answers members and visitors first and hands off to a person. Staff ask questions about the club in plain English and get answers with their sources, limited to what they’re allowed to see. New inquiries arrive sorted by topic, applicants arrive ranked with names hidden, a photo of a floor plan becomes a room layout, a receipt becomes an expense, an asset label becomes an asset record, and the time clock knows faces. Bring your own AI provider for chat; usage runs on your own account.
Every feature, app by app
Open any app to see everything it does.
Features marked AI use an AI model. Configure means the feature is built and needs only the club’s own account, key or hardware.
Every screen on this page is the actual platform running a multi-club demo portfolio — sample clubs and people, no mockups.
Club websites & online join
From the website to a signed, paid membership, without a phone call.
Every club gets its own branded site with live prices from the back office. Plans sold online show “Join Online”; director-sold plans show “Talk to a Membership Director” instead. The six-step join runs in the club's own look, and a waitlist replaces “Join” when a plan reaches its cap.
Plan, household, dues & add-ons, sign, autopay, pay
Prorated first period and promotions
Old web addresses redirect — rankings carry over
yourclub.com/join
Membership sales desk
A real sales desk, inside the system that runs the club.
Inquiries land in a per-club shared pool with first-claim-wins routing; unclaimed leads get a due-dated task and escalate to the GM or VP. Directors see their own remaining discount authority as they sell, anything over it routes for approval, and the customer only ever sees the approved price.
Pipeline by stage with guidance at every stage
Tour board and nurture follow-ups
“Present to Customer” tablet checkout
Membership sales · Pipeline
Contracts & e-signature
Signed before money moves. No third-party signing tool.
A versioned template library with clauses that switch on by the club's state, configurable signers and an optional club countersignature. A fingerprint of the exact text signed is recorded, and publishing a new version never invalidates old signatures.
Created from your Word or PDF agreements
Sent → signed → countersigned tracking
Signed documents in the member's portal
Contracts · Envelopes
Benefits & reciprocal access
What a membership includes, enforced across every club.
Benefits are quantified, not bullet points. Each resets monthly, yearly or on the anniversary, can be capped per club, per network of clubs, or both, and applies at home, when travelling, or both. Members see used and remaining for every benefit, shared across the household.
Granted automatically on approval
Tee-time bookings draw down the golf allowance
Utilization reporting per club and benefit
members.yourclub.com/benefits
Tee sheet & carts
A full tee sheet, with the member's allowance live while booking.
A day tee sheet per course with block times, moves and party edits; rate grids for peak, off-peak, guest, twilight, member and public; booking windows by tier; cancellation and no-show policies; and a numbered cart fleet with seats priced at assignment.
Members-only windows and holds
Suspended members refused automatically
Pro-shop items pre-ordered to the tee time
Golf · Tee sheet
Golf performance
The numbers a golf operator actually runs on.
Tee-sheet utilization, average ticket per round, revenue per available tee time, no-show rate, member/guest/public mix, booking lead time and cart attach rate — calculated from the bookings themselves, with an occupancy calendar that shows where each day landed.
By course, month and rate type
Needs-attention list for no-shows
CSV export for the finance team
Golf · Performance
Want to see it on a portfolio like yours? We’ll walk through the whole flow — website to first tee time — in 30 minutes.
A portal and golf app your members will actually open.
Members are active the moment they pay, and onboarding walks them through the rest with reminders. From then on, everything about their membership is in one club-branded account.
Digital membership card with QR code for every household member, also in Apple Wallet
Benefits used and remaining, with reset dates
Dues, next charge, autopay status and the signed agreement
Hold, cancel or change plan — billing follows automatically
A per-club installable golf app with tee times and digital scorecards
members.yourclub.com
See it move
Three flows, start to finish.
1The tee sheet: booking windows by membership tier, carts assigned from the same booking.2An inquiry becomes an event with the room held; the final bill posts to the member's house account.3Point of sale: find the member, charge it to their account, and it lands on their statement.
Screens show a sample club with fictional people and figures.
More of the platform
Six more screens your team will live in.
Cart sheetNumbered carts, seats priced at assignment, auto-assignment and rider swaps.Dues & standingPast due, retrying, autopay off, fee terms pending and next charge — across the membership.Pro shop: ready at your tee timeMembers order balls, gloves and tees with their round, and they're waiting on the cart when they arrive.Private eventsRoom calendar with first- and second-option holds that promote automatically.Report libraryOne library: a GM sees their club, a VP their region, corporate every club.Member billingDues, autopay, next charge and receipts — in the member's own club-branded account.
From ownership to the bag room
Everyone sees exactly their slice, enforced by the database.
Corporate sees every club with region subtotals. Regional VPs get the same reports limited to their region, growing as clubs are added. GMs get their club’s home. Membership directors, controllers, events directors and seven golf roles each get their own workspace.
Settings · Who can do what
Isolation enforced in the database
Row-level security on every table — a club's staff cannot query another club's records. Enforced by the database, not by hiding rows on a screen.
A permission for every capability
550+ permissions granted per role and per club, each explained in plain words, individual grants or denials with an expiry and a reason, and a “Who Can Do What” view across every club.
Money fields disappear, not blur
Anyone without permission to see money gets reports with money fields left out entirely — not masked.
Nothing important can vanish
Field history on every tracked field, an audit log of staff actions, and a 30-day recycle bin. Members and anything with money or signatures behind it can never be deleted.
Accounting & financial reporting
A general ledger fed by the club, not re-keyed from it.
Dues billing, tee-time fees, pro-shop sales, events and payroll post with their account, department, revenue centre and club already attached — per club, or consolidated across all of them.
Accounting overviewRevenue and expenses against budget, member account aging and results by department — any club or all clubs.Financial statementsP&L by department against budget and prior year, balance sheet and cash flow, PDF and CSV export.
Included: general ledger, payables and receivables, bank reconciliation with payout matching, budgets, period close, purchasing with three-way match, a 13-week cash forecast, debt, leases and the fixed-asset register. Screens show sample figures.
The patchwork
Club technology was assembled one club at a time. Multi-club operators inherit the result.
Every hand-off between these systems is a place where data is re-keyed, prices drift, prospects fall through the cracks, and the controller spends the first week of every month reconciling.
Tee sheet & POS
From one vendor, with its own member list that has to be kept in step with everything else.
Back office
From another — often a different product generation from the same parent company.
Websites
An agency per club, with prices on the site that drift from the prices in the back office.
Sales & contracts
A separate CRM for membership sales and a separate e-signature tool for the agreement.
The portfolio
Reciprocal access in a spreadsheet, and a nightly export to the accounting package.
One flow
From first inquiry to first round, on one member record.
In Club Steward the website, the lead, the tour, the product builder, the signed contract, the payment and onboarding happen in one system. That changes what an operator can promise.
The price on the website is the price in the back office
Promotions, director-sold plans and online plans are all read from one price book by the website, the join flow and the Director's product builder.
Nobody pays before they sign
The contract is signed against the exact version shown, and the server refuses payment until it is — online and in a Director's in-person checkout.
A benefit is used up when it is used
Booking a tee time draws down the allowance the member saw while booking, across every club they can play.
A lead cannot be lost
Unclaimed inquiries escalate, idle deals return to the pool, nurtures come back on their date, and guest rounds turn into leads.
Getting there
Rolled out club by club, on a checklist.
A portfolio rollout should be a repeatable process. Every step is configured in settings and previewed before it changes anything.
1
A 30-minute walkthrough
We take your leadership through a live multi-club demo portfolio — website and join, sales, contracts, tee sheet, benefits and the corporate view — mapped to how your clubs run today.
2
Map your portfolio
Clubs, regions, plans, benefits and reciprocal rules, roles and approval authority — configured in settings, not code, with a preview before any defaults are applied.
3
Stand up each club
A new club's site, roles, routing and settings come from a template club, so rolling out across a portfolio is a repeatable process, not a new project each time.
4
Go live on a checklist
Each club goes live against a readiness checklist with pass or fail for every item and a link to fix it, and old web addresses redirect so rankings carry over.
Switching without risk
The migration is the part executives worry about. So it is designed around control.
Nothing switches all at once
Modules turn on per club, so each club moves at the pace you set. One club can go live while the rest of the portfolio carries on as it is today.
No club goes live on a guess
Every club passes a go-live readiness checklist, item by item, with a link to fix anything that fails. Portfolio defaults are previewed before they apply, and they never overwrite what a club has customised.
Search rankings carry over
Permanent redirects from each club's old web addresses mean the traffic and rankings your sites have earned follow them to the new ones.
Your data stays yours
Reports and lists export to CSV, scheduled reports arrive by email, and every staff action is in the audit log from the first day.
Bring an export of your current members and plans to the walkthrough, and we’ll show you how it maps into Club Steward, club by club.
More clubs. Not more systems.
See one member record carry a prospect from your website to a signed, paid membership — and on to their first tee time.
