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ReplyCX

All-in-one AI support that feels human.

Automate up to 70% of customer queries across WhatsApp, email, and chat — in one unified, no-code workspace.

No-code AI agentsOmnichannel inboxCRM-native
70%
queries resolved by AI — order status, password resets, refund checks.
64%
faster resolution. One unified inbox across chat, email, and social.
30%+
CSAT lift. AI works alongside humans to deliver empathetic support.
What you get

Three pillars. One workspace.

Unified channels. Automated routine. Human-grade escalations. Everything your support stack should do — in one place.

01 / Pillar

Agentic AI Studio

Build, train, and ship AI agents grounded in your docs and CRM data — no code.

  • No-code knowledge upload
  • Contextual & multilingual
  • Automates routine tasks (orders, bookings, discounts)
02 / Pillar

Omnichannel Inbox

Every conversation, every channel, in one workspace.

  • WhatsApp, SMS, email, social, live chat
  • Auto-routing by urgency, skill, workload
  • Native Salesforce & HubSpot sync (5,000+ apps)
03 / Pillar

No-Code Bot Builder

Drag-and-drop builder for non-technical teams.

  • Visual workflow design
  • Behavior-triggered live chat
  • Marketing & support ship updates in seconds

Want to see ReplyCX live?

30 minutes. We will show the AI grounded in your real docs and customer data.

Built for the whole team

Three teams. One workspace.

Where customer conversations live — for support, sales, and marketing.

Support

Customer support

Resolve more tickets, faster. AI handles routine. Humans handle the hard ones.

Sales

Sales & revenue

Trigger AI at high-intent moments. Route qualified leads with full context.

Marketing

Marketing & ops

Ship campaign bot flows without a developer ticket.

100% happy customers

Ardn Cloud Solutions went beyond our expectations, implementing a hands-on, cost-saving approach that has been invaluable to our business.

JV
Jay Vashi
Salesforce Delivery Manager, Fortune 500 insurance company
FAQ

ReplyCX questions.

How fast can we go live?
Most teams have an AI agent grounded in their docs within a single sprint. Full omnichannel rollout typically takes 2-4 weeks.
Do we need engineers to build the agents?
No. No-code knowledge upload and a drag-and-drop bot builder. Marketing and support teams ship flows themselves.
Which channels does ReplyCX support?
WhatsApp, SMS, email, social (X, Facebook, Instagram), live chat. API available for custom channels.
Does it integrate with Salesforce and other CRMs?
Yes. Native Salesforce and HubSpot sync, plus 5,000+ apps via standard integration platforms.
How do you keep the AI on-brand?
Agents are grounded in your documentation and CRM data. Tone, topic, and escalation guardrails are first-class settings.
What happens when a customer needs a human?
The AI escalates with full conversation history and the customer CRM record. Your agent walks in informed.
Is ReplyCX multilingual?
Yes. Detects the customer language, responds in it, routes to bilingual humans when appropriate.
Get started

See the AI in action.

Schedule a quick call. We will show exactly how ReplyCX can automate, accelerate, and manage your support and lead funnel.